Currently, we offer our after-sales support in English, Spanish, Simplified Chinese, German, and Japanese. We will be adding more in the future.
Are Coolpo products compatible with Windows and Mac OS?
Yes, they are compatible with Windows 7, 8, 10, and 11. It is also compatible with Mac OS 10 and later, including devices with Apple M1 chips.
How do we contact you for aftersales concerns?
We have 24/7 lines where you can leave your message/issue. Our team can get back to you ASAP. You can go to the chat services on our website, through the Feedback option in CoolpoTools, or by emailing your Coolpo contact and share the issue/s you are experiencing.
What kinds of meeting rooms are Pana and Mini ideal for?
The microphone pickup range of the Pana is 15 feet and the intelligent zoom function is automatically enabled. The Mini has a pickup range of 26ft. The PANA and MINI are designed for small- to medium-sized conference rooms.
Can I use Coolpo products with an iPad or smartphone?
Most of our products are designed for use with PC/Mac and laptops. Please contact us for specific product.